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ADA Title II Readiness

ADA Title II Digital Accessibility Readiness

Give leadership a defensible plan for the April 26, 2027 and April 26, 2028 compliance dates. 508 Audit helps state and local governments, public universities, and public entities inventory in-scope digital assets, baseline conformance against WCAG 2.1 AA, prioritize remediation by user impact and program exposure, and build a practical roadmap that actually fits your team, vendors, and budget cycle.

  • Website, application, and document accessibility review
  • Prioritized remediation roadmap
  • Public-facing digital service risk assessment
  • Support for accessibility planning, validation, and internal coordination
Public-sector accessibility focusState, local, and higher-ed focusProcurement-aware documentationNamed delivery responsibilitiesTesting methods defined in the statement of work

Who this page is for

Built for the public entities the rule actually covers.

State agencies

State agencies and authorities operating public-facing websites, applications, document libraries, and citizen services subject to Title II.

Counties & municipalities

Cities, counties, and special districts managing public web properties, online services, and third-party platforms that fall in scope.

Public universities & colleges

Higher-ed accessibility offices, IT, and web teams preparing institutional sites, LMS, student systems, and instructional materials.

Public health & service systems

Public-facing entities providing health, benefits, or community services where citizen access has direct service-delivery impact.

Document-heavy programs

Teams responsible for large libraries of public documents — agendas, notices, forms, reports — that drive significant Title II exposure.

What readiness includes

A complete view of digital accessibility risk and remediation effort.

  • Website and portal review across in-scope properties
  • Digital forms and citizen-service workflows
  • PDF and public-facing document review
  • Accessibility prioritization by user impact and program exposure
  • Remediation roadmap sequenced to the April 2027 and April 2028 dates
  • Policy and governance support (where in scope)
  • Training and internal coordination support (where in scope)

Risk areas

Where public entities most often fall short.

Inaccessible public-facing forms

Permitting, licensing, registration, and benefits forms with missing labels, broken error handling, or keyboard traps that block citizen access.

Legacy PDFs and downloads

Large libraries of untagged or partially-tagged PDFs — meeting agendas, notices, reports, and forms — where most documents fail basic accessibility checks.

Online applications & citizen workflows

Multi-step services where conformance gaps surface only in the middle or end of a flow that an automated scan never reaches.

Inaccessible third-party platforms

Hosted CMS, payment, scheduling, LMS, and constituent-engagement tools that the entity is responsible for under Title II — even when the vendor controls the code.

No clear ownership

Lack of prioritization and ownership across communications, IT, programs, and procurement — the most common reason readiness work stalls.

Need a baseline before the April 2027 and April 2028 dates?

A discovery + baseline engagement gives leadership the inventory, risk view, and roadmap to plan remediation across teams and budget cycles.

508 Audit readiness approach

A practical, sequenced path from discovery to validation.

  1. 01
    Discovery & scope

    Identify in-scope digital properties, third-party platforms, document libraries, and ownership across teams. Align on user-impact priorities and reporting needs.

  2. 02
    Digital asset review

    Evaluate representative templates, workflows, and documents against WCAG 2.1 AA — with manual testing across the highest-impact citizen-service paths.

  3. 03
    Issue categorization

    Group findings by severity, user impact, system, and ownership so leadership can see where effort actually has to land.

  4. 04
    Remediation roadmap

    Sequence remediation by user-impact, program exposure, procurement cycle, and budget reality — mapped to the Title II compliance dates.

  5. 05
    Validation & follow-up

    Plan retest, validation, and ongoing governance — including how new properties and documents enter the program after launch.

Deliverables

What leadership receives.

Readiness summary

An executive-level summary of digital accessibility risk, scoped to the entity's Title II compliance date.

Prioritized issue inventory

Issues organized by severity, user impact, system, and team — so the right groups own the right work.

Remediation roadmap

Sequenced work plan across websites, documents, and third-party platforms — sized to the April 2027 and April 2028 dates.

Risk-area documentation

A written view of the highest-exposure areas — forms, documents, third-party platforms, ownership gaps.

Ongoing remediation support (optional)

Continuation into remediation, document accessibility, and validation engagements as the program executes the roadmap.

Why 508 Audit for ADA Title II readiness

Built for the public-sector reality, not a generic web agency.

Public-sector focus

We work with state and local governments and higher-ed accessibility offices — and we know how their teams, vendors, and procurement cycles actually work.

Document-aware

Title II exposure isn't just on the website. We treat document libraries as a first-class part of readiness, not an afterthought.

Procurement-aware roadmaps

Roadmaps account for the third-party platforms and vendor contracts where remediation requires procurement levers, not just code changes.

Named accountability

Assigned roles, review responsibilities, and any validation work are defined in the statement of work.

ADA Title II readiness FAQ

  • What does ADA Title II mean for websites and digital services?
    The DOJ's Title II digital accessibility rule requires state and local government entities — including public colleges and universities — to make web content and mobile apps conform to WCAG 2.1 Level AA. Following the Department of Justice interim final rule of April 20, 2026, the compliance date is April 26, 2027 for public entities, other than special district governments, with a total population of 50,000 or more, and April 26, 2028 for public entities with a total population of less than 50,000 and for any special district government. Total population refers to the population of the public entity itself, not the number of people a particular program serves. The rule covers web content and mobile apps a public entity provides or makes available, subject to the exceptions and limitations stated in the rule.
  • Can 508 Audit help review PDFs and public documents for accessibility?
    Yes. Document accessibility is a major Title II exposure area, especially for entities with large legacy PDF libraries. We help prioritize, review, and remediate PDFs, Word, and PowerPoint documents — and integrate that work with the broader readiness roadmap.
  • Do you work with cities, counties, and public universities?
    Yes. We support state agencies, counties, municipalities, public colleges and universities, and other public entities preparing for Title II — including teams that manage multiple properties, legacy systems, and third-party platforms.
  • Can 508 Audit help prioritize accessibility remediation across multiple properties?
    Yes. Prioritization is often the most valuable part of a readiness engagement. We work with leadership to sequence remediation by user impact, public-service exposure, procurement cycle, and ownership — not just severity counts.
  • Do you support follow-up validation after remediation?
    Yes. Readiness work is typically followed by remediation support and validation, either as a continuation of the engagement or in coordination with your internal teams and vendors.

Pricing guidance

Title II readiness, scoped to the public footprint.

How engagements are scoped

Quoted from a short intake

ADA Title II readiness is scoped by the number of digital properties, workflows, public-facing services, document volume, and reporting requirements involved, and quoted from a short intake.

Multi-property, multi-department, and document-heavy readiness programs are quoted based on scope.

Need an ADA Title II digital accessibility readiness partner?

Tell us about your properties, document libraries, and Title II compliance date. We'll respond with readiness scope, sequencing, and a path that fits your team and budget.